MoonTango is here to make sure you never have to shop for (or run out of) all those essential, replenishable supplies you use every month. From deodorant and toothpaste to shavers and cosmetic wipes... and, of course, the most essential of monthly supplies -- hygiene products. We will be expanding our catalog so if there's something you think we've missed we'd love to hear from you. Drop us a note at email@example.com.
Each MoonTango box will include all of the monthly recurring products you purchased for that month plus any add on products that your chose to "toss in" on a one-time basis... plus a surprise. Each month, the surprise will be different but it will always include a little treat, a little inspiration, and a little something new to try out.
Shipping is free as long as your order is at least $15.
To make the most out of your MoonTango service, you may want to set you delivery interval to roughly match your menstrual cycle. For example, if you set your next delivery date so that your box would arrive a few days in advance of the start of your next cycle, then we will calculate your future deliveries based on a four week interval, i.e., every 28 days. And don't worry... you can easily change your delivery date at any time.
MoonTango will bill your credit card when we begin processing your order, usually just a few days before your order ships.
A few days before we ship your order, we'll send you an email letting you know when to expect it. We'll also tell you how much your order will cost and whether you have reached the $15 free-shipping threshold. If you haven't reached the free-shipping threshold we'll offer you a few choices that you can "toss in" your basket to make sure you don't pay shipping.
We need at least five days notice to get your order processed and delivered.
If you are not 100% satisfied with any of the merchandise you receive from MoonTango, we want to make it right. MoonTango will always refund the full purchase price of any product your bought from us if you let us know about the problem within 90 days of the purchase date. If we ask you to return a product then we'll always pay the return postage as well. Please contact us at firstname.lastname@example.org and we will provide you with a free return shipping label. Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. Note: Please do not send your purchase back to the manufacturer.
MoonTango customers can cancel their order at any time. There are no cancellation fees. Contact us at email@example.com to cancel. You can also simply pause your order by telling us how long you need a break. We'll notify you when your order is ready to restart and you can decide then to change, cancel or continue with your MoonTango service.